During her shift on New Year’s Eve, waitress Heather Schelsteder started chatting with a customer dining with two young boys. Little did she know, the conversation would lead to an unforgettable moment.
Through conversation, the waitress found out that the stranger was a criminal psychologist who lost her brother in combat. The customer was nervous about her impending workload, which would require her to speak with service members suffering from PTSD.
Schelsteder chimed in about her own grief of recently losing her grandmother at the age of 84. Both Schelsteder and her customer became emotional recalling the painful memories. Then they both went on their way.
But, the waitress had no idea what was to come from this one conversation. Much like the Florida waitress who was tipped $1,000 on a $29 check, Schelsteder was in for a big surprise.
The customer left an incredible tip (it was 370 percent!) along with a heartwarming message, as you’ll see in the video below. The gesture meant the world to Schelsteder.
“She made a difference. She made me realize that people are still out there that do care and thank you because I didn’t get to thank her,” Schelsteder said in the Humankind video below. "It made me feel so special and important like she understood."
Watch below and please SHARE to encourage others to also spread this type of kindness!
